The Maxwell New York City Hotel, New York City
About the Hotel
The Maxwell New York City is a contemporary masterpiece located in the heart of Manhattan. It is situated steps from 5th Avenue shopping and a short walk from iconic attractions like Times Square and the Museum of Modern Art. The hotel offers luxurious accommodations and a range of modern amenities for both leisure and business travelers. Its prime location near major subway stations ensures convenient access to the entire city.
Location
Located in Midtown Manhattan, The Maxwell is within walking distance of several famous attractions such as Rockefeller Center and Central Park. Public transportation links, including the 51st Street Subway Station, are just moments away. Guests benefit from nearby parking facilities and easy access to major airports, including LaGuardia, which is approximately 9.5 miles away.
Rooms
The hotel features 697 air-conditioned rooms, equipped with minibars and flat-screen televisions. Accommodations include options such as double, queen-sized, and king-sized beds. Each room provides conveniences like tea and coffee-making equipment, in-room safes, and complimentary Wi-Fi. Private bathrooms come with designer toiletries and hair dryers for added comfort.
Eat & Drink
Dining at The Maxwell New York City is offered in its on-site restaurant, Heartbeat, which serves full breakfasts, lunch, and dinner. Guests can also enjoy refreshments at the hotel bar/lounge. The establishment caters to a variety of palates with its gastronomic options and room service is available for added convenience.
Leisure & Business
The hotel includes a 24-hour fitness center, spa services, and a beauty salon, allowing guests to relax and unwind. Business amenities consist of meeting and conference spaces totaling 3,712 square feet, as well as services like express check-in and dry cleaning. Additional features include concierge services and free local calls.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
- Parking lot
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Elevator
- Currency exchange
- Souvenir store
Sports & Fitness
- Exercise gym
- Fitness studio
Services
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
Children
- Cribs
Spa & Leisure
- Spa & wellness center
Room features
- Free Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Mini-bar
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
- Paid movies
- Telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel had very very small rooms that were terribly small and overpriced, making it challenging to accommodate extra needs like a fold-up bed for my kids. Despite this, the rooftop balcony, although described as too small, was surprisingly spacious compared to the room. The service was generally unhelpful and slightly rude, leaving much to be desired in hospitality. The location was perfect, being central to all major attractions in Midtown Manhattan. The dining experience was pleasant until early morning for a business hotel. Overall, the facilities were satisfactory, with room for improvement in certain areas.
My stay at the hotel was mixed. The rooms provided a nice view and were comfy enough for a weekend getaway for two people, but they were plain and small, with the bathroom having barely any hot water. The service varied from incredibly unhelpful and rude to truly nice and helpful. The location was convenient within walking distance to major attractions, while the dining options were limited. Overall, a decent stay with some ups and downs.
The hotel has a central location, making it convenient to major attractions like Times Square and easy to access from Grand Central. The rooms were spacious but underwhelming, with a somewhat small size and a not very cold drinks fridge. The service was super friendly and accommodating, quickly fixing any issues that arose. The dining experience was lacking, prompting me to seek breakfast options elsewhere. The facilities were satisfactory overall.
The hotel had some positives like comfortable rooms with necessary facilities for a good stay, but there were issues like a fly or gnat disturbing our sleep and excessive noise that forced us to turn it off. The location was very convenient for exploring popular places. The dining experience was not up to par, with what should have been a complimentary breakfast falling short. Despite this, the service was accommodating and even assisted with securing our bags after checkout.
The hotel is quite central if you don't mind walking but the rooms are very small for the amount of money we spent. The service was not very friendly or efficient, although they made a nice gesture for my girlfriend's birthday. The location is great for shopping and shows in midtown, but there are issues with the bathroom wall covering. The dining experience was disappointing, and we had to get food from nearby places.
The hotel is perfectly located on Lexington, at the heart of Manhattan, making it ideal for exploring NY. The rooms are dated and not up to the usual W standard, and they are small for the number of guests, which may cause breakfast availability issues. The dining setup is poorly organized, requiring queuing for seating, and the selection is limited. However, the location is fantastic, within easy reach of 5th Avenue shops, Central Park, and Times Square without the crowds. The service was a mix, ranging from helpful luggage storage to unprofessional and lacking communication skills. The facilities are average with small, dated rooms and a poorly arranged dining area, but the location compensates for these shortcomings.
The hotel's rooms were terribly small and overpriced, making it hard to see how clean they are with dark fabrics and carpets, though they have all the necessary amenities. The service was inconsistent, with unhelpful staff charging a destination fee but also offering to store our bags on the day of departure. The location was superb, right in the heart of Manhattan near major attractions. The dining experience was disorganized, with a lack of breakfast options and a wait to be seated. The facilities were average, lacking some key amenities.
My first stay in New York was at this hotel. The rooms were tiny and could have used a good cleaning; they were so loud that I had to turn off the noise. The service, on the other hand, went over and beyond to make sure I was okay, although the concierge was very rude, unprofessional, and misleading. The location in Manhattan was convenient to everywhere but wasn't what I expected for a 4-star hotel. Dining options were fine but expensive. The facilities were okay, but the value for money wasn't ideal with the small, loud rooms.
My stay at the hotel was quite pleasant overall. The room was clean and not too noisy, considering the busy street. However, it was way too hot to sleep comfortably, which was a downside. The staff was super helpful and friendly, even allowing for a late check out. The location was perfect right in the heart of Manhattan, although it could have been closer to Times Square. The dining options were nice, but there were long lines sometimes. The facilities were good, although the price could have been better.
As a first-time visitor in New York, the hotel's interior rooms were fine for me, while the lack of a view was a bit annoying. The location was convenient for most major attractions, but beyond that, there wasn't much to standout. The dining experience was poorly organized, and the lack of a complimentary breakfast was disappointing, especially considering the high prices.